Sonny Merryman Operations Status and Updates During COVID-19

UPDATE: Monday, March 30

All Sonny Merryman centers are currently open and continue to operate on a normal schedule. In support of Virginia’s effort to limit the spread of COVID-19, we are operating under government guidelines, and we are requiring all customers call ahead to schedule an appointment before visiting their local Sonny Merryman center. To schedule an appointment, please call your local Sonny Merryman center at the following phone numbers.

  • Central Virginia Center (Evington): 434.821.1000
  • Hampton Roads Center (Chesapeake): 757.485.3792
  • Northern Virginia Center (Manassas): 703.331.5516
  • Greater Richmond Center (Ashland): 804.297.3111

We encourage customers to connect with us via phone and/or email when possible. Many of our team’s email addresses can be found on our website. You can also contact your local Sonny Merryman center, or call 800.533.1006 and use the below extensions to receive assistance:

  • 1 – Bus Sales
  • 2 – Parts
  • 3 – Service
  • 4 – Trailers & Containers
  • 5 – Used Bus
  • 6 – Trailer Service
  • 7 – Warranty
  • 8 – Accounting
  • 0 – Operator

Many of our manufacturers and suppliers are operating with reduced staffing or are closed. Thomas Built Buses, our school bus manufacturer in High Point, NC, is currently closed for thorough cleaning and employee quarantine after a production team member tested positive for COVID-19. We will work with customers on an individual basis should any of these closures or workforce reductions affect order delivery.

Our team remains vigilant to support our customers while also decreasing the spread of COVID-19. Follow our Facebook for the latest information and do not hesitate to contact us for assistance.


Monday, March 16

Like many of you, our team has been monitoring the COVID-19 (Coronavirus) situation very closely. We understand transportation during this time is still of the utmost importance as you support those that depend on your organization to weather this pandemic. At this time, all Sonny Merryman centers are open and operating on normal schedule. We will remain open as long as we feel we can safely do so.

As always, our top priority is the safety of our team, those we serve, and our communities. Please be aware that our operating schedule may change at any moment as this situation is very fluid. We will post the latest updates on our Facebook page.

Our team will be here to support you during this unprecedented and challenging time. Wash your hands, practice social distancing, and stay safe and healthy so we can protect everyone, especially those who are significantly at risk of this virus.

Thank you,

Floyd Merryman
President & CEO
Sonny Merryman